Terms of service

Overview

Welcome to MAUREN.

Throughout these Terms of Service, “MAUREN,” “we,” “us,” and “our” refer to MAUREN.

We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a carefully curated shopping experience (the “Services”).

MAUREN is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), set out your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, please do not access or use the Services.

Section 1 — Access & Accounts

By agreeing to these Terms, you represent that you are of legal age in your jurisdiction of residence and that you have given permission for any minor dependents to use the Services on devices that you own, purchase, or control.

To access or use the Services, including browsing our online store or making a purchase, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping details.

You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have all necessary rights and authority to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We make every effort to accurately represent the products and services available through our online store.

However, the appearance and color of products may vary depending on the device you use to access the store and its display settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match the way it is displayed or described on our online store.

All product descriptions and other information are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time and to limit the quantity of products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3 — Orders

By placing an order, you are making an offer to purchase a product from us.

MAUREN reserves the right to accept or decline any order at its sole discretion and for any reason.

An order is not considered accepted until MAUREN has confirmed its acceptance.

Payment must be received and processed before an order can be accepted.

Once an order has been accepted, we may not be able to accommodate cancellation requests. Please carefully review your order before submitting it.

If we decline, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Purchases are subject to returns and exchanges only in accordance with our Returns & Exchanges Policy.

You represent and warrant that products purchased from our store are intended solely for your personal or household use and are not intended for commercial resale or export.

Section 4 — Prices & Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation.

Unless otherwise stated, listed prices do not include shipping costs, customs duties, or import fees.

Prices displayed on our online store may differ from prices offered at physical stores, other online stores, or stores operated by third-party services.

We may offer promotions from time to time that affect pricing and may be subject to terms separate from these Terms.

If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You also agree to promptly update your account and payment information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

(i) the credit card information you provide is true, accurate, and complete;

(ii) you are authorized to use the credit card for the purchase;

(iii) charges incurred by you will be honored by your credit card company; and

(iv) you will pay all charges incurred at the listed prices, including shipping costs, fees, and any applicable taxes.

Section 5 — Shipping & Delivery

We are not responsible for delays in shipping or delivery.

All delivery timeframes are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control.

Ownership of the products and the risk of loss will transfer to you once the products have been handed over to the shipping carrier.

Section 6 — Intellectual Property

The Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by MAUREN, its affiliates, or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent.

Except as expressly provided in these Terms, nothing in these Terms grants or should be construed as granting you any license or other rights in or to any patent, trademark, copyright, or other intellectual property of MAUREN, Shopify, or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws.

All rights not expressly granted herein are reserved by MAUREN.

The MAUREN name, logo, product names, service names, designs, and slogans are trademarks of MAUREN or its affiliates or licensors. You may not use any such trademarks without MAUREN’s prior written permission.

The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product names, service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.

Section 7 — Optional Tools

We may provide access to tools made available by third-party services as part of the Services. We do not monitor, control, or provide input into these tools.

You acknowledge and agree that any such tools are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsements of any kind.

We are not responsible for any liability arising from or relating to your use of any third-party tools.

Your use of any tools made available through the Services is entirely at your own risk and discretion.

You should ensure that you are familiar with and agree to the terms provided by the relevant third-party service provider.

We may introduce new features, tools, or resources through the Services in the future. Any such additions will also be considered part of the Services and will be subject to these Terms.

Section 8 — Third-Party Links & Services

The Services may contain materials and hyperlinks to websites or other services provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not responsible for any loss or damage arising from your access to third-party websites or from the purchase or use of any products, services, resources, or content available through such websites.

Before engaging in any transaction with a third party, please carefully review and understand its policies and practices.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 — Shopify

MAUREN is powered by Shopify, which enables us to provide the Services to you.

However, all sales and purchases made through our store are conducted directly with MAUREN.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and MAUREN, including any injury, damage, or loss arising from the products or services purchased from MAUREN.

You expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or relating to your purchases and transactions with MAUREN.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify’s Privacy Policy, available here:

Shopify Privacy Policy

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third-party services located outside your country of residence for the purpose of providing the Services to you.

For more information about how MAUREN, Shopify, and our partners use your personal information, please review our Privacy Policy.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise provide us with any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

For example, we may use these rights to operate, provide, evaluate, enhance, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms.

You further represent and warrant that:

(i) you own or otherwise have all rights necessary to provide the Feedback;

(ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and

(iii) your Feedback complies with these Terms.

We are not obligated to:

(1) keep your Feedback confidential;

(2) pay compensation for your Feedback; or

(3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms.

You agree that your Feedback will not infringe any rights of any third party, including copyrights, trademarks, privacy rights, personality rights, or other intellectual property or proprietary rights.

You further agree that your Feedback will not contain defamatory, libelous, or otherwise unlawful, abusive, hateful, or obscene material, or any computer virus or other malware that could affect the operation of the Services or related websites.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for your Feedback and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies & Omissions

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, and other information.

We reserve the right to correct any errors, inaccuracies, or omissions; to change or update information at any time without prior notice if any information is inaccurate; and to cancel orders, including after an order has been submitted.

Section 13 — Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not use or access the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any applicable international, federal, national, state, provincial, or local law, regulation, or ordinance;

(c) to infringe upon our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, threaten, or otherwise cause harm to our employees or any other person;

(e) to submit false or misleading information;

(f) to transmit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;

(g) to transmit or solicit advertisements or promotional materials, including “junk mail,” “chain letters,” “spam,” or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as determined by us, may harm MAUREN, Shopify, or users of the Services or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or any other type of malicious code that may affect or interfere with the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

(c) track or collect the personal information of others;

(d) engage in spam, phishing, fraud, or other deceptive practices;

(e) use robots, spiders, scraping or data-extraction tools, automated devices or processes, AI tools (including agentic AI), or any automated or manual means to access the Services; or

(f) interfere with, circumvent, or evade any security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, deactivate, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 — Agents

14.1 Applicability

This Section (“Agent Terms”) applies if you use, authorize, enable, or deploy an agent to access, use, or interact with the Services.

An “Agent” means any software or service capable of performing autonomous or semi-autonomous actions on behalf of, or under the direction of, an individual or entity, including actions performed without direct human supervision or through devices controlled by that individual or entity.

14.2 Disclosure of Identity

An Agent may not access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set out in Section 14.4.

If we instruct an Agent to refrain from accessing, using, or interacting with any part of the Services, the Agent must comply with such instruction.

14.3 Restrictions

We may restrict whether and how Agents access, use, or interact with the Services, including through technical measures.

14.4 Agent Requirements

Agents must:

(i) identify themselves in every HTTP/HTTPS request by including a user-agent string in the following format: “Agent/[Agent Name]”;

(ii) not conceal or obscure the fact that access, use, or interaction is being performed by an Agent, including by imitating human behavior or interaction patterns or completing or circumventing measures designed to distinguish humans from computers, such as CAPTCHA;

(iii) respond truthfully to questions or prompts intended to determine whether an interaction is being performed by a human or a computer; and

(iv) not circumvent or evade any measures intended to block, restrict, modify, or control whether or how an Agent accesses, uses, or interacts with the Services.

Section 15 — Termination

We may terminate these Terms or your access to the Services, or any part thereof, at any time and without notice, at our sole discretion.

If your access is terminated, you remain responsible for all amounts due up to the effective date of termination.

The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 — Disclaimer of Warranties

The information provided on or through the Services is provided for general informational purposes only.

We do not guarantee the accuracy, completeness, or usefulness of such information.

Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from your reliance on such information or from the reliance of any other visitor to the Services or any person who may be informed of its contents.

Except as expressly stated by MAUREN, the Services and all products made available through the Services are provided to you on an “as is” and “as available” basis, without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant or represent that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow limitations or exclusions of implied warranties or other warranties, so the above exclusions may not apply to you.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, MAUREN, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

This limitation applies to claims arising from or related in any way to your use of the Services or any products obtained through the Services, whether based on contract, tort (including negligence), strict liability, or otherwise.

We are also not responsible for any loss or damage resulting from errors or omissions in any content, or from any content or products posted, transmitted, or otherwise made available through the Services, even if we have been advised of the possibility of such damages.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless MAUREN, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising out of or relating to:

(1) your breach of these Terms or any document incorporated herein by reference;

(2) your violation of any law or the rights of any third party; or

(3) any claim for which a third party is entitled to compensation arising from or relating to your access to or use of the Services.

We will notify you of any claim subject to indemnification. However, our failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced as a result.

We may assume control of the defense and settlement of any claim at your expense, including the selection of counsel. We will not settle any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld.

You agree to cooperate fully in the defense of any indemnified claim, including by providing relevant documents and information.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity or enforceability of the remaining provisions.

Section 20 — Waiver & Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with all policies and operating rules posted by us on the website or in connection with the Services, constitute the entire agreement and understanding between you and MAUREN and govern your use of the Services.

These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and MAUREN, including any prior versions of these Terms.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 — Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations under these Terms without our prior written consent. Any attempted assignment or transfer in violation of this provision will be null and void.

We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 — Governing Law

These Terms and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which MAUREN is headquartered, without regard to conflict-of-law principles.

You and MAUREN agree to the venue and personal jurisdiction of the courts located in such jurisdiction.

Section 23 — Headings

Headings used in these Terms are provided for convenience only and do not limit or otherwise affect the scope or interpretation of these Terms.

Section 24 — Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Where required by applicable law, we will notify you of material changes to these Terms, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

Section 25 — Contact Information

If you have any questions regarding these Terms of Service, please contact us at:info@maurenstudios.com